Refund Policy

​At Home Theory, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help. This policy outlines the conditions under which refunds are issued.

Returns

• Items may be returned within 30 days of delivery.

• Products must be unused, in their original packaging, and in the same condition as received.

• Proof of purchase (order confirmation or receipt) is required for all returns.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 5–10 business days.

• Shipping costs are non-refundable unless the return is due to an error on our part (e.g., wrong item shipped or defective product).

Exchanges

• We only replace items if they are defective or damaged.

• If you need to exchange an item for the same product, please contact our customer service team before sending it back.

International Orders

• Customers outside [your country] may return items, but international shipping fees and customs duties are non-refundable.

• Return shipping costs are the responsibility of the customer unless the item was incorrect or faulty.

Non-Returnable Items

Certain items cannot be returned or refunded, including:

• Gift cards

• Clearance or final sale items

• Personalized or custom-made products